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Specializing in Community Management - Testimonials

Dear Robert: just a note to let you know what a pleasure it has been to have worked with you for the past 14 years including my role as the President of the Manors of Crofton Homeowners Association (HOA) in Crofton, MD.  You always made my role an easy one with providing the detail and backup information to serve our members very well.   You have continuously demonstrated your firm's professionalism by responding quickly and efficiently with our particular needs and are always willing to provide insight and examples of what other HOAs may or may not be doing.  Your direction to us has been invaluable resource in making sure we are doing the right thing at all times and unifying our HOA membership. Thank you!  Sincerely , M. Margo D., President, Manors of Crofton HOA, Crofton, MD 

Robert Ackermann at Creative Management Services has been our Property Manager for well over 10 years, longer than I have been on the Board of Directors. In that time, he and his Company have been extremely reliable and have done a good job at a very affordable cost. Most recently Creative Management Services assisted in negotiations to change our landscape management vendor which resulted in saving our community $500 annually on an already attractive contract. I feel any small community would benefit from Creative Management’s services. Sincerely, Charles L., President, Fox Run Condominium, Grasonville, MD

As a Board member in 3 Townhome and Condo Associations for over 35 years, I would recommend for consideration Creative Management Services / Ackermann Management and Robert Ackermann to any Association.  I have known and worked with Robert and his company for over 15 years.  Through these years he has been consistently reliable, knowledgeable, non confrontational and accessible, thus easing the burden of townhome and condo management for all Board members.  Rocco F.

Creative Management Services has been extremely helpful.  Any time I have had a question or needed clarification, I received assistance.  And I am very appreciative of their knowledge and quick response. I can't think of anyone better to support The Harmons Woods HOA than Creative Management Services with their outstanding service and willingness to go above and beyond.  Venicent B., Board Member, The Harman Woods HOA

As a long-time Board member, I know our community has been delighted with the multitude of services which Creative Management Services and Robert Ackermann have provided for the last 10 years. After so-so management from at least two previous companies, it was not a hard decision on the Board’s part to stick with Robert Ackermann. We are a small community of townhomes and delegating the uncomfortable part of management to Robert has made our lives much easier. He is responsible, reliable and reachable. Sharon M., President / Secretary, Bay Crest Homeowners’ Association, Chesapeake Beach, MD

Please allow this letter to introduce our Property Manager Mr. Robert Ackermann and his company, Creative Management Services, Inc. Mr. Ackermann has been the Property Manager for Bucknell Common for six or seven years now, since we parted ways with a so-called "full service" property management company. This previous company' promised top-notch service at a reasonable price and delivered negligible service at a premium price along with no-choice vendors who did shoddy work for exorbitant_prices. In Fifteen years we had been able to amass a reserve account of only $43,000.  In contrast, since taking over the position of Property Manager at Bucknell Common, Mr. Ackermann has provided timely, trustworthy financial services at a price that saves us considerable money. He is available to Board members and residents alike, responding to inquiries usually within 24 hours. He has no required vendors attached to his services, but has proved an invaluable source of advice in choosing vendors who contract with Bucknell Common and answer to our Board.   During his tenure Mr. Ackermann has-reduced our delinquency by 50% and our budget expenditures by over30%. In that time our Reserve Fund has gone from $43,000 to over $150,000 - without raising our monthly assessment. Mr. Ackermann is very good at what he does.  In conclusion I must mention what I consider to be Mr. Ackermann's most valuable quality, that is his integrity. Over the years that we have worked closely together I have come to trust his honesty and the quality of his counsel. He gives advice based on what he feels will be best for the community and without ulterior motives. I feel very fortunate that we at Bucknell Common have had the advantage of Mr. Ackermann's services and I hope we will not have to get along without them anytime soon.  Sincerely, James S. L.


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